Human Resource Management

1.       Human Resource Plan contains all of the below EXCEPT

a.       Roles and Responsibilities, safety and Compliance and RACI

b.      Change Requests

c.       Resource Calendars, Training Needs,

d.      Project Organization  and Rewards and Recognition

 [Answer: b]

2.       As part of Staff Acquisition, Project Manager needs to consider all of below criteria EXCEPT

a.       Will the resources come from within the organization

b.      Will the resources needs to be contracted

c.       Quality baseline

d.      How much assistance needed from other intra departments like HR, Finance etc.

[Answer: c]

3.       Pre-Assignment  stands for

a.       Team members are pre-assigned to the beginning of the project due to their criticality. This situation can occur if the project is the result of specific people being promised as part of competitive proposal.

b.      Manager assigns the resources just to ensure resources are parked with some project. The moment another project comes, these parked resources will be released to other projects.

 [Answer: a]

4.       Ram is the new project manager joined the organization. He is entrusted to load 50 resources in 5 days span of time and he is facing stiff resistance in this process where he is facing the needs to step up his interpersonal skills. Which of the below options will best suite his needs

a.       Networking

b.      Organization Theory

c.       a &b

d.      none of the above

 

[Answer: C]

 

5.       Project staff assignments will happen during

a.       Develop Human Resource Plan

b.      Acquire Project Team

c.       Develop Project Team

d.      Manage Project Team

 [Answer: b]

6.       A Project Manager is seeing the need to improve interpersonal skills of the his team. Instead of resolving case by case resource conflicts, he is focussing on setting up the ground rules, criterion for Recognition, planning trainings and team bonding activities. He is actually doing what

a.       Developing Human Resource Plan

b.      Acquiring Project Team

c.       Developing Project Team

d.      Managing Project Team

[Answer: c]

7.       Team Performance Assessment contains everything EXCEPT

a.       Improvements in team/individual competencies

b.      Inputs to Performance Appraisals

c.       Inputs to Planned Trainings

d.      Performance Appraisals

 

[Answer d] –Performance Appraisals are done during “Manage Project Team phase”.

8.       A team member is not cooperating with PM. He always complains about the various issues on the program. Despite PM’s best efforts, the team members is not providing needed output. What is the best option for the PM towards the team member.

a.       Release/Avoid/Withdraw

b.      Force him to do the said job

c.       Collaborate with him.

d.      Accommodate him.

[Answer a]


9.       Which of the following conflict resolution techniques will generate MOST lasting solution?

a.       Forcing

b.      Smoothing

c.       Compromise

d.      Problem Solving

 

[Answer D] Problem Solving normally takes more time, but it gets buy-in from everyone, generating a more lasting solution.

 

10.   What conflict resolution technique is a project manager using when he says “I cannot deal with this issue now”

a.       Problem Solving

b.      Forcing

c.       Withdrawing

d.      Compromising

[Answer  C]

 

11.   All of the following are forms of power derived from project manager’s position EXCEPT

a.       Formal

b.      Reward

c.       Penalty

d.      Expert

[Answer D] When some one is given the job of project manager, they will have formal, reward and penalty power. But just having the position does not make the project manager either technical or project management expert.

 

12.   The highest point of Maslow’s hierarchy of needs is called:

a.       Physiological satisfaction

b.      Attainment of Survival

c.       Need for association

d.      Self-actualization and Esteem

 [Answer D]

13.   The halo effect refers to the tendency to:

a.       Promote From within

b.      Hire the best

c.       Move people into Project management because they are good in their technical fields.

d.      Move people into project management because they had project management training

 

[Answer C] Just because a person is good in his/her technical field, does not mean that he/shd would do good project management.

 

14.   The MOST common causes of conflict on a project are schedules, project priorities and:

 a.       Personalities

b.      Resources

c.       Cost

d.      Management

 

[Answer B] – Know the top four sources (Schedule, Project priorities, Resource and technical opinions) so that you can answer questions such as this one. Do not be fooled because “personality” is on the list. It is the last.

 

15.   A Project Manager must publish a project schedule. Activities, start/end times and resources are identified. What should the project manager do NEXT?

a.       Distribute the project schedule according to the communication management plan

b.      Confirm the availability of resources.

c.       Refine the project management plan to reflect more accurate costing information

d.      Publish a bar chart illustrating the timeline.

 

[Answer B]  The project schedule remains preliminary until the resources assignments get confirmed.

 

16.   During the project meeting, the project manager asks each team member to describe the work he  or she is doing and the project manager assigns new activities to team members.  The length of the meetings  has increased because they  are many different activities to assign. This could be happening for all of the following reasons EXCEPT

a.       Lack of WBS

b.      Lack of Responsibilities Assignment Matrix

c.       Lack of resource leveling

d.      Lack of team involvement in project planning.

 

[Answer C] Resource leveling refers to maintaining the same number of resources on the project for each time period. Leveling has nothing to do with assigning the activities or managing the meetings.

 

17.   You are a project manager leading cross functional project team in a weak matrix environment. None of your project team members report to you functionally, and you do not have the ability to directly reward their performance. The project is very difficult, involving tight date constraints and challenging quality standards. Which of the following types of project management power will likely the MOST effective in this circumastance?

a.       Referent

b.      Reward and Expert

c.       Penalty

d.      Formal

 

[Answer: B]

 

18.   A project has several teams. Team C has repeatedly missed the deadline in the past.  This has caused Team D to have to crash the critical path several times. As the leader for Team D, you should meet with the:

a.       Manage of Team D

b.      Project Manager alone

c.       Project Manager and management

d.      Project Manager and leader of Team C.

 

 [Answer: D – those having the problem should resolve the problem. ]